Shipping policy
Shipping Policy
Last updated: August 19, 2026
Thank you for shopping with [Meratix Store].
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed on weekends or public holidays.
Processing times may take longer during holidays, promotions, or periods of unusually high order volume.
Delivery Times
Estimated delivery times depend on the shipping method and destination.
Typical delivery estimates:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days where available
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, incorrect addresses, or other circumstances outside our control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is provided, please contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Tracking
Where tracking is available, tracking information will be provided after the order has been shipped.
Please allow some time for the carrier's tracking system to update.
Delayed or Lost Packages
If your order appears to be delayed, please contact us so we can assist.
If tracking shows that a package has been delivered but you cannot locate it, please check with household members, neighbors, and the carrier where appropriate.
International Shipping
For international orders, delivery times may vary.
Customers may be responsible for applicable customs duties, taxes, import fees, or other charges unless otherwise stated at checkout.
Customs delays are outside our control.
Third-Party Fulfillment
Where applicable, orders may be fulfilled or shipped by third-party logistics or fulfillment providers.
The shipping origin may vary depending on product availability and fulfillment arrangements.
Contact
For shipping questions, contact:
Email: [shop@meratix.com]